If you’re still unable to access your videos, we recommend updating your operating system (if possible), updating your browser, disabling any add-ons such as ad blockers, or trying different browsers entirely.Vimeo offers a wide range of tools to control the access and availability of your videos. For instance, while it is generally supported on Chrome browsers, your operating system or hardware might be incompatible. Troubleshooting can get tricky with HDCP, as the issue can stem from anything in your cables, TV, drivers, operating system, and even the ports on your devices.
#Vimeo ott support tv
What if I’m getting that error and I’m not using a TV or Monitor? Try watching directly from the web on your laptop or mobile device.Remove any splitters or receivers that may be plugged in between your device and the TV/monitor.If applicable, reverse the ends of your HDMI cable or try a different cable.Sign out and back into the app or page.If you still get errors, try the playing a video after each of the steps below:
#Vimeo ott support driver
In some cases, it may just be an out-of-date video driver or a loose cable connection making it seem like your setup to appear as if it isn't HDCP compliant, so be sure to check your drivers, connections, and cables first (as applicable). If you’re getting one of these errors, it’s because something in your setup is not HDCP-compatible. “Cannot play video - this device does not support secure video playback” or "This device does not support secure video playback" Older TVs, VGA cables, and some older DVI or HDMI cables are more likely to lack support for HDCP (or, if HDCP is supported, it's only in a limited capacity). This technology is specific to protecting content as it travels across connections from a computer or streaming device to a TV or monitor. However, if you’re using a supported browser or a dedicated app, and still having trouble, it might be due to HDCP protection. Because of this, it’s likely that behaviors will be different across our content and theirs.
Many sites and apps have different content protection requirements and implement DRM solutions in a variety of different ways. But why can I watch content on other sites and apps?
Many device manufacturers publish these specifications for their devices along with relevant help documentation. If you’d like to double-check your system’s compatibility, you can look into your device’s support for the DRM standards above.
#Vimeo ott support android
When you download an app for your subscription, whether it’s for Android, iOS, Android TV, tvOS, Roku, or Fire TV, it's most likely going to be compatible with DRM.
Read on for more general information and troubleshooting steps. If you’re not sure whether or not your subscription or purchase is protected by DRM, contact us, and we’ll be happy to assist. While our goal is always to distribute content as far and wide as possible on any device, when these technologies are used, it can limit who can watch certain content and on what devices. Depending on the protections required, some content will have just have DRM, and some will have DRM and HDCP. The technologies used for this type of protection are Digital Rights Management (DRM) and High-Bandwidth Digital Content Protection (HDCP). The owners of certain content might require that it has protection against unauthorized use or copying.
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